FAQs

Frequently Asked Questions

Rates

$40 daily rate per pet.

Check In

Drop off is by appointment only, the time is selected by you during the booking process. Drop off times occur during listed business hours.

We reserve the right to charge an inconvenience fee of $10 for missed appointments which do not have ample (two hours minimum) notice to us. We are respectful of your time and schedule, please be respectful of ours.

Check Out

Pick up is by appointment only, the time is selected by you during the booking process. Pick up times are during listed business hours.

*Pick up after 12 noon there is a charge for the day.

We reserve the right to charge an inconvenience fee of $10 for missed appointments which do not have ample (two hours minimum) notice to us. We are respectful of your time and schedule, please be respectful of ours.

Hours of Operation

Monday 8am to 12pm

Tuesday to Friday 8am to 4pm

Saturday 9am to 4pm

Closed on Sunday

We are closed for drop off and pick up on all major holidays.

What if I need availability outside of business hours?

Please contact us to make an appointment, we will try our best to accommodate your schedule. A fee is incurred for outside business hour appointments.

What are the vaccine requirements?

All dogs must be current on rabies, distemper and parvo.

What boarding accomodations do you offer?

All suites offer climate controlled inside kennels connected to individual exterior runs.

We also offer adjoining suites for multiple dog households.

The inside kennels are 4 feet by 4 feet and feature full coverage soft primo brand pads for comfortable lounging.

The exterior kennels are 4 feet by 6 feet and offer a nice artificial turf surface.

All exterior kennels are shaded in the summer for optimum comfort.

There are 3 interior kennels that are fully enclosed for dogs that are known to try and jump out. All exterior kennels are fully enclosed.

All kennels have large sized dog doors. One kennel offers an extra-large dog door for giant breeds.

All suites offer climate controlled inside kennels connected to individual exterior runs.

What dog care services are included?

Fresh water is always available.

All dog bowls are provided as well as bedding or blankets needed in addition to the primo pads.

Food is provided, but we do recommend bringing your own pet’s diet.

We do have a fridge and freezer for storing your pet’s food if necessary. i.e. raw diets.

There is no charge to feed any special diet as long as it is fully prepared, labeled and ready for feeding.

Oral medications are administered free of charge.

Individual or group play time multiple times daily. *

Stuffed kong treats for a mid day snack is included in daily rate.

A shallow doggie pool is readily available for play during the summer months.

Periodic text updates with photos of your pet(s) are sent during their stay.

*Personality assessment and owner preference will determine if group play is allowed.

Can I tour the facility?

Yes, tours are availble by appointment.

How do you handle waste removal and cleanliness?

Each interior kennel is vaccumed daily and wiped down with a mild soap and water mixture.

Any feces in the play yard and exterior kennels are cleaned during each play break.

If there are potty accidents inside the kennel, the accident is promptly cleaned and disinfected.

Upon check out, prior to new arrivals, the interior kennel is vaccumed and scrubbed with mild soap and water. Then both the inside and outside run is disinfected with veterinary grade disinfectant and deoderizer.

Are there any age or breed restrictions?

We happily accept all ages and breeds of dogs.

Do you have any restrictions on un-altered males or females?

We accept unaltered males and females.

There is an extra $10 a day cleaning charge for boarding a female in heat.

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